TRANSPORT Management – ​​Special Services

It sounds a bit cliché, but I still think it is always useful to repeat it: service provision is above all a question of people. People who use their experience, their know-how and their passion to, in this case, assist the haulier or the fleet manager in optimising their activities. In this special issue 'Services' we want to pay extra tribute to these people. How? By letting them speak, by sketching their portrait, by introducing them to you in all their diversity in the following pages. Whether they are workshop managers, demo drivers, trainers or salespeople, they all radiate the same passion for their profession, which is often demanding and compelling, but always useful. These people are of course also the concessionaires, the essential links in the transport world, the indispensable link between the importer/manufacturer and the end customer. And these concessionaires are well represented in the supplement 'Transport & Van Partners', which you will find in the heart of this magazine and which this year is entirely dedicated to dealers from Flanders and Brussels. They introduce themselves to you in clear and complete presentation sheets. Do not hesitate to contact them: you will undoubtedly be able to pick up useful tips for managing your fleet.